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Privacy Policy
RGI Trading & Wholesale Inc. is committed to respecting
your privacy and recognizing your need for appropriate protection and
management of personally identifiable information you share with us (the
phrases "personally identifiable information" or "personal information" mean
any information by which you can be identified, such as your name, address,
telephone number, etc.).
As a part of our commitment to your privacy, we adhere to one simple rule of thumb. We will never share with or sell your information to a third party. It is that simple.
Collecting Information About You
There may be times (such as when you order a product, register to receive catalogs, or to participate in contests, sweepstakes or promotions, etc.) at which we ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, birth date, gender, occupation, personal interests, etc. We also maintain a record of your online product purchases. This information is provided at your sole discretion. Keep in mind we will not sell this information to any third parties and we will use it only to get you the products or information you requested.
Using Information About You
We use the personally identifiable information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you of our new products, services and offers, etc.
Although unlikely, in certain instances we may disclose your personally identifiable information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to RGI Trading & Wholesale Inc. or to others. RGI Trading & Wholesale Inc. may also disclose your personally identifiable information when we believe the law requires it.
Editing, Updating, Correcting and Deleting Information About You
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us please let us know by calling us at 1 (866) 914-0573) or by sending us an email. Please be sure to include your email address, full name, and specifically what information you do not want to receive. If you would like to update or correct your email address, street address or other personal information with us please contact us the same way.
Please note that sometimes these requests may take up to 3-4 weeks to be effective, particularly if we are removing your name from postal mailings. In addition, when you purchase from us online or through our catalogs we may need to contact you via phone, email or mail to address questions specific to your order, even if you have opted to not receive communications.
Cookies
A cookie is a piece of data stored on the user's hard drive containing information about the user. RioGrandeImports.com only uses a cookie to store your email address so that we can auto-detect a returning user to the Site. Cookies are not used to let users auto-login. Once the user closes their browser, the cookie simply terminates. Cookies also enable us to track and target the interests of our users to enhance the experience on our Site. We use IP addresses to track only aggregate information regarding Site traffic. We do not collect any personal information via a user's IP address.
Security
We guarantee shopping at RioGrandeImports.com is safe. We employ SSL (Secure Socket Layer) encryption to ensure the security of your information. If, by chance, unauthorized charges are made to your card as a result of shopping with us, you pay nothing.
Policy Changes
If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our web site. Those changes will go into effect on the date posted in the notice. The new policy will apply to all current and past users of our web site and will replace any prior policies that are inconsistent. This policy was posted in February 2007.
As a part of our commitment to your privacy, we adhere to one simple rule of thumb. We will never share with or sell your information to a third party. It is that simple.
Collecting Information About You
There may be times (such as when you order a product, register to receive catalogs, or to participate in contests, sweepstakes or promotions, etc.) at which we ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, birth date, gender, occupation, personal interests, etc. We also maintain a record of your online product purchases. This information is provided at your sole discretion. Keep in mind we will not sell this information to any third parties and we will use it only to get you the products or information you requested.
Using Information About You
We use the personally identifiable information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you of our new products, services and offers, etc.
Although unlikely, in certain instances we may disclose your personally identifiable information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to RGI Trading & Wholesale Inc. or to others. RGI Trading & Wholesale Inc. may also disclose your personally identifiable information when we believe the law requires it.
Editing, Updating, Correcting and Deleting Information About You
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us please let us know by calling us at 1 (866) 914-0573) or by sending us an email. Please be sure to include your email address, full name, and specifically what information you do not want to receive. If you would like to update or correct your email address, street address or other personal information with us please contact us the same way.
Please note that sometimes these requests may take up to 3-4 weeks to be effective, particularly if we are removing your name from postal mailings. In addition, when you purchase from us online or through our catalogs we may need to contact you via phone, email or mail to address questions specific to your order, even if you have opted to not receive communications.
Cookies
A cookie is a piece of data stored on the user's hard drive containing information about the user. RioGrandeImports.com only uses a cookie to store your email address so that we can auto-detect a returning user to the Site. Cookies are not used to let users auto-login. Once the user closes their browser, the cookie simply terminates. Cookies also enable us to track and target the interests of our users to enhance the experience on our Site. We use IP addresses to track only aggregate information regarding Site traffic. We do not collect any personal information via a user's IP address.
Security
We guarantee shopping at RioGrandeImports.com is safe. We employ SSL (Secure Socket Layer) encryption to ensure the security of your information. If, by chance, unauthorized charges are made to your card as a result of shopping with us, you pay nothing.
Policy Changes
If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our web site. Those changes will go into effect on the date posted in the notice. The new policy will apply to all current and past users of our web site and will replace any prior policies that are inconsistent. This policy was posted in February 2007.
